Last Updated: July 28, 2026
Welcome to Greengris. These Terms of Service ("Terms") outline the rules for using our website and purchasing our products. By accessing or shopping with us, you're agreeing to the terms laid out below, so please take a moment to read through them.
Acceptance of Terms
By browsing, creating an account, or placing an order on our site, you confirm that you've read, understood, and agreed to these Terms. If you don't agree with any part of them, we'd ask that you refrain from using our website.
Who Can Use Our Site
Our services are meant for adults, or for individuals using the site with the permission of a parent or legal guardian. By using Greengris, you're confirming that you've reached the legal age of adulthood in your jurisdiction, or that you have appropriate guardian consent to shop with us.
Your Account
If you create an account with us, you're responsible for keeping your login details confidential and for anything that happens under your account. Please let us know right away if you believe your account has been accessed without your permission, so we can help secure it.
Placing Orders
When you place an order, you're making an offer to purchase the item(s) in your cart. We reserve the right to accept, decline, or cancel any order for reasons that may include product availability, errors in pricing or product information, or suspected fraudulent activity. If we cancel an order after payment has been collected, we'll issue a full refund.
Pricing and Product Information
We do our best to keep product descriptions, images, and pricing accurate and up to date. That said, occasional errors can happen — a listing might have an outdated price or a description that doesn't perfectly match the item. If we catch an error before your order ships, we'll reach out to let you know and give you the option to proceed at the corrected price or cancel for a full refund.
Please note that because our products are artificial greenery, slight variations in color, texture, or size compared to photos are normal and expected, given differences in screen displays and manufacturing batches.
Payment
All payments are processed securely through our third-party payment processor at the time of order. You agree to provide accurate and current payment information for any purchase you make.
Shipping and Returns
Shipping timelines, costs, and delivery areas are detailed in our separate Shipping Policy. Return eligibility, timeframes, and refund processing are detailed in our separate Return & Refund Policy. Both are considered part of these Terms.
Acceptable Use
When using our site, you agree not to:
- Use the website for any unlawful purpose or in violation of any applicable local, state, or federal law
- Attempt to interfere with, disrupt, or gain unauthorized access to our website, servers, or systems
- Submit false information, including fraudulent payment details or a false shipping address
- Copy, scrape, reproduce, or resell content from our website without our written permission
- Impersonate another person or misrepresent your affiliation with any person or entity
- Use automated tools (bots, scrapers) to access the site in a way that places unreasonable load on our systems
We reserve the right to suspend or terminate access for anyone who violates these rules.
Intellectual Property
All content on our website — including text, images, logos, graphics, and product photography — is owned by or licensed to Greengris and is protected under applicable intellectual property laws. You may not use, copy, or distribute this content without our prior written consent.
Product Disclaimer
Our products are artificial plants and greenery items intended for decorative use. They are not intended for consumption, medical use, or any purpose other than decoration. Please follow any care or placement guidance included with your item.
Limitation of Liability
To the fullest extent permitted by law, Greengris is not liable for indirect, incidental, or consequential damages arising from your use of our website or products, including but not limited to shipping delays caused by circumstances outside our control, such as carrier issues, customs processing, or severe weather.
Indemnification
You agree to hold Greengris harmless from any claims, losses, or damages arising out of your misuse of the website or violation of these Terms.
Changes to These Terms
We may update these Terms from time to time to reflect changes in our business or applicable law. Any updates will be posted here with a revised "Last Updated" date, and continued use of the site after changes are posted means you accept the revised Terms.
Governing Law
These Terms are governed by and interpreted in accordance with applicable United States federal law and the laws of the state in which Greengris operates, without regard to conflict-of-law principles. If any provision here doesn't apply to your specific location, the relevant local law will take precedence for that provision.
Termination
We reserve the right to suspend or terminate your access to our website or services at our discretion, particularly in cases involving violations of these Terms, without prior notice.
Contact Us
If you have questions about these Terms, feel free to reach out:
Greengris
US Warehouse Address: 1300 S Watson Rd, A-114, Buckeye, AZ 85326-6303, United States
China Factory Address: No. 1, Yuanjia Section, Huirong Road, Panrong Village, Shangdang Town, Dantu District, Zhenjiang City, Jiangsu Province, 212100, China
Email: service@greengris.shop
Phone: +1 928-251-4711
Business Hours: Monday–Friday, 9:00 AM–5:00 PM (MST)